UTSA Football Student Ticket Policies & Procedures
Call (210) 458-UTSA (8872)
or email firstname.lastname@example.org with questions
· Access student ticket account & buy guest tickets
The policies and procedures below are current as of July 1, 2012.
Policies and procedures are still being developed and are subject to
change without notice.
All students currently enrolled at UTSA who pay the athletics fee
are eligible to get in free to all home athletics events, including
The UTSA student section at the Alamodome consists of sections
123-131 on the lower level and sections 220-226 on the club level. There
are 6,000 seats in the lower level for students and 930 more on the
club level. An additional 5,647 seats will be held in the upper level
for students for any game that requires the upper level to be open
(sections 320-329). Seating for students in these designated student
sections is general admission.
Students are eligible to attend any home fiootball game without charge. Students also may also purchase up to FOUR (4)
guest tickets per game for family members and friends to sit in the
student section. Student guest tickets cost $10 and may only be
purchased by UTSA students for each game individually (no season guest
tickets are sold in the student section).
If students do not want to sit in the student section, they may
purchase a season ticket at the UTSA Faculty/Staff rate to get a
reserved seat elsewhere in the Alamodome. If students are getting in
free to the football game, they must sit in the student section.
Student Ticket Accounts
Students will have secure, personal accounts in the Ticketmaster
ticket system from which to (a) manage their account information, (b)
track their attendance history, (c) print their ticket and (d) purchase
guest tickets. Students will receive an account number and password to
access their account on their initial login and they can create a new
password after logging on the first time. Students will receive their
login information on or around the first week of classes for the
semester. Late registrants will receive their information later than
that in subsequent reminder e-mails.
Ticket Printing/Attendance Process
For admittance to the Alamodome, students just need their student ID
swiped at one of the two designated student entrances, located at the
southeast and northwest corners of the facility. Students also may
purchase guest tickets at the Alamodome Box Office by showing their ID
UTSA students will be allowed to purchase guest tickets for
family members or friends to allow them to sit in the student section.
This is the only way a non-UTSA student can sit in the student section.
Even if not arriving with the student, those utilizing student guest
tickets must enter through one of the student entrances, which are
located at the southeast and northwest corners of the Alamodome, in order to receive a
wristband to sit in the student section. These tickets must be purchased
by a UTSA student, whether online through their ticket account or
in-person at the Alamodome. Students may purchase up to FOUR (4) guest tickets and they are sold at the ticket face value of $10. Guest tickets are non-refundable once purchased.
1. Log onto your account manager by clicking here (your account ID/password combo previously has been e-mailed to you).
2. After logging in, scroll to the bottom of the page and click on the "Buy Packages/Tickets" link.
3. Choose the game you want from the list of home athletics events. The football guest tickets say "Special Offer" because they only are available to students. You can purchase up to FOUR (4) guest tickets for the student section, which is general admission seating.
4. Choose the "Ticket Fast" delivery option to print the tickets at home (they will NOT be available at will call/even though that appears as an option, student guest tickets CANNOT be picked up at will call).
Tickets purchases are non-refundable and they cannot be cancelled after printing.
To gain access to the Alamodome on game days, students will need to
bring their student ID to one of the two student entrances, which are located at
the southeast or northwest corners of the facility. Doors will open 90
minutes prior to kickoff. At the doors, the first 6,000 students will
receive a wristband to allow them access to the lower level student
section. People with these wristbands will be the only ones allowed in
those lower-level sections and ushers will check for the proper colored
wristband. Once these wristbands run out, students then will have to
proceed to the club level for seating. If necessary, those 930 students
also will receive a wristband to designate they have seating on the club
level, as opposed to the upper level.
Getting To The Game
Parking at the Alamodome is limited only to fans who have a
season pass. There is no parking available on a per-game basis other
than ADA spots. Students have two main options for getting to UTSA
VIA Park & Ride —
VIA offers Park & Ride from several locations throughout San
Antonio, including the UTSA Main Campus. The cost for UTSA students is
$2.50 for a round-trip ticket (for all others, it is $5). Click here
to visit VIA's for more information on Park & Ride. Tokens may be
purchased in advance at the Main Campus University Center, Roadrunner
Express Store, on VIA’s website or at all VIA Information Centers. VIA
also will offer Park & Ride services from UTSA's Downtown Campus on
the Yellow Streetcar Route for a roundtrip cost of $1.10 roundtrip.
Click here for more details.
Downtown Parking —
Students also can also park at one of several other downtown lots near
the Alamodome and walk to the game. Students planning on tailgating
before the game should contact the lot owner ahead of time to determine
their tailgating policies.