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Courtesy: UTSA Athletics

Alamodome Stadium Policies

Courtesy: UTSA Athletics
Release: 07/03/2014
Courtesy UTSA Athletics
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ACCESSIBLE SEATING: The Alamodome has accessible seating in various sections of the 100, 200, and 300 levels. Please request accessible seats when ordering tickets. 

ALCOHOL BEVERAGE POLICY: No alcohol may be brought into or out of the Alamodome. Alcoholic beverages may be purchased inside the facility. All persons must be age 21 or older and provide legal identification to purchase alcoholic beverages. Alcoholic purchases are limited to TWO (2) beverages per buyer for most events. Management has the right to refuse service at anytime. Alcohol sales can be terminated at any time at the discretion of the Alamodome management.

ATM LOCATIONS: ATMs are located inside the Alamodome on the Plaza Level (2), in sections 103, 112, 134, and 143.

BAGS: Small bags and purses are permitted. All items brought into the Alamodome are subject to search. 

BANNERS AND SIGNS: The Alamodome has a "no banner" policy. Small signs are allowed, but larger signs with sticks or poles are not. Banners and signs may not be hung or fastened anywhere in the stadium. Banners and signs must not be commercial in nature or obscene, or cause a disturbance with other fans. The Alamodome reserves the right to remove any banner or sign without exception.

CAMERAS AND VIDEO RECORDERS: Cameras are permitted at UTSA football games. However, large professional lenses and flash photography both are prohibited. Video cameras are not allowed in the facility unless the person has a media credential. 

CONCEALED WEAPONS: No weapons (handguns, etc.) will be permitted on our premises, even if you have a concealed weapons permit.

DOOR OPENING: Doors will open 90 minutes before kickoff at UTSA football games.

EMERGENCIES AND EVACUATIONS: The Alamodome is committed to providing the highest standard of safety for our visitors and employees. Emergency response procedures have been developed to address an emergency or crisis that might arise at the Alamodome or surrounding areas that might affect the facility operation. In case of emergency, proceed to the nearest stairwell and head down to street level and out of the building. Areas of Rescue Assistance are available and visual and audible alarms are located throughout the building for use in the event of an emergency.   

FIRST AID: Certified medical professionals are available at first aid stations during all events to assist guests with medical needs. Guests in need of emergency first aid should contact the nearest Alamodome employee for assistance.
 
FOOD AND BEVERAGES: The Alamodome offers a wide variety of food and beverages. Guests are not permitted to bring any food or beverages into the Alamodome. Containers such as bottles, cans, Thermos bottles or plastic coolers are not permitted for the safety and protection of our guests.

GUEST COURTESY: The Alamodome is committed to providing an enjoyable family atmosphere. In order to maintain a safe environment, we request that all guests be courteous to those around them and abide by building policies. Guests using foul language or appearing to be intoxicated will be ejected from the stadium and lose all ticket privileges. Guests wearing obscene or indecent clothing will be denied entry.

HANDICAPPED/DISABILITY PARKING: There are 55 handicapped/disability access parking spots available in Lot A for free with valid placards and license plates. These spots are available on a first-come, first-served basis. If possible, additional handicapped/disability access spots will be made available in Lot A for the regular parking fee of $15. If handicapped/disability parking is full, a drop-off area will be made available in Lot A. For more details, please visit alamodome.com or call (210) 207-3618.

LOST AND FOUND: If you lose an item during an event, please contact any Alamodome team member for assistance. Found items can be returned to Guest Relations. The Alamodome is not responsible for lost items. Found items will be returned to security for up to 30 days. For more information regarding a lost item please call Alamodome security at (210) 207-3680.

PARK & RIDE: VIA Park & Ride will be available for most UTSA Football games. Contact VIA for pick-up locations or visit viainfo.net and click on the "Special Events" link.  

PARKING: Parking for UTSA football games at the Alamodome will cost $15 per vehicle. Buses and RV’s will cost $40. For game day driving directions and potential street closures, please visit alamodome.com. Parking for UTSA football is sold out to season ticket holders

RE-ENTRY: Patrons are not allowed re-entry at UTSA Football games.

SMOKING POLICY: In compliance with local and state laws, the Alamodome is a smoke-free facility. Smoking exits are located on the Plaza Level (2) of the building.

TAILGATING: Tailgating is allowed in the Alamodome parking lots. Tailgating rules and policies can be found on the back of the season parking passes or by clicking here

TICKET POLICIES: Season ticket holders that need a ticket reprinted must contact the UTSA Athletics ticket office to do so.  Children that are two years of age or younger do not need a ticket as long as they sit on an adult’s lap.  The re-sale of UTSA Football tickets on the Alamodome premises is prohibited. 

TICKET SALES: UTSA Football tickets may be purchased in person at the Alamodome box office, on the Internet at goUTSA.com, over the phone from the UTSA Athletics Ticket Office at (210) 458-UTSA (8872) or through Ticketmaster at (800) 745-3000 or at any San Antonio Ticketmaster outlet. The UTSA Athletics Ticket Office is open from 9:30 a.m.-4 p.m. Monday-Friday. On game days, the Alamodome box office will open two hours before kickoff. 

WILL CALL: General public will call is located at the northeast box office of the Alamodome.
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